Privacy Policy#

Last updated: October 2025

Who We Are#

Sora2 AI Video ("Sora2", "we", "us", or "our") operates the website and services at sora2-ai.video that let you generate AI‑assisted videos from text and media.

Contact: support@sora2-ai.video

Information We Collect#

Account and Billing#

• Email address, display name, and authentication identifiers (e.g., from OAuth providers)
• Billing metadata from our payment processor (e.g., Stripe). We do not store full card numbers

Usage and Content#

• Prompts, parameters, and generation settings you submit
• Uploaded files (images, audio, video) and the resulting outputs you choose to save
• Usage metrics such as credit consumption and timestamps

Device and Log Data#

• IP address, device/browser type, language, referral URL
• Error logs and diagnostic events to operate and secure the service

How We Use Information#

• Provide and operate the service (authentication, credit accounting, rendering, delivery)
• Improve quality, reliability, and safety of generations
• Prevent fraud, abuse, and security incidents
• Communicate with you about changes, billing, and support
• Comply with legal and tax obligations

Model Providers and Data Transfers#

To render content, your prompts and media may be securely transmitted to third‑party model providers or routing platforms (e.g., OpenAI/OpenRouter or equivalents) under their terms and privacy practices. We share only what is necessary to fulfill your request. Outputs may be cached to deliver them to you and your library.

Cookies and Local Storage#

We use cookies/local storage to keep you signed in, remember preferences, and analyze usage. You can control cookies in your browser; some features may not function without them.

Data Retention#

• Account, billing, and audit records: retained as required for operations and compliance
• Uploads and generated outputs: stored in your library until you delete them
• Backups and logs: retained for a limited period for security and reliability If you close your account, we delete or anonymize personal data not required for legal reasons.

Your Rights#

Depending on your location, you may request access, correction, deletion, portability, or object to processing. To exercise rights, email support@sora2-ai.video. We will verify your request and respond within applicable timelines.

Children#

Sora2 is not directed to children under 13. Do not use the service if you are under the minimum age of digital consent in your jurisdiction.

Security#

We apply administrative, technical, and organizational safeguards appropriate to the risk. No online service can guarantee absolute security.

International Transfers#

Your data may be processed in countries other than your own. Where required, we use appropriate safeguards (e.g., standard contractual clauses) for cross‑border transfers.

Sharing#

We do not sell personal data. We share limited data with:

• Service providers (hosting, storage, analytics, payments, email)
• Model providers solely to process your generations
• Authorities when legally required
• A successor entity in the event of merger, acquisition, or reorganization

Changes#

We may update this Policy from time to time. Material changes will be announced on the site. Continued use of the service after changes constitutes acceptance of the updated Policy.

If you have questions, contact support@sora2-ai.video.